Objectives

• Impose control techniques on the critical factors or key performance measures and CTQs
• Implement control plans using appropriate control charts to control and monitor the key variables Determine the process capability of the improved process
• Sustain the project improvements by monitoring and controlling the key performance measures and CTQs
• Document the process changes
• Document the improved process
• Identify the Statistical Process Control tools to monitor and control out-of-control conditions
• Inform the management of the project results
• Maintain the improvements